FAQ

What is ‘My Account’? How do I update my information?

It is easy to update your Mangalore food product account and view your orders any time through ‘My Account’.

‘My Account’ allows you complete control over your transactions on Mangalore food product

Manage/edit your personal data like address, phone numbers, email ids, Change your password.


How do I merge my Mangalore food product accounts linked to different email ids?

You can merge two of your Mangalore food product accounts linked to different email ids or update the email id linked to your existing Mangalore food product account.
The process is the same.

Step 1: Log in to your Mangalore food product account.

Step 2: In the ‘My Account’ pane, go to the ‘Settings’ tab and click on the ‘Update EMail’ option

Step 3: In the ‘Update Email’ page, your ‘current email’ id is shown.

  • Enter your ‘new email’ id below.
  • Click the ‘Save Changes’ button. You will receive a ‘We have sent a mail to your new email id for re-confirmation’ message.

Step 4: Go to your ‘new email’ account and click on the Mangalore food product account – Update Email message for confirmation.

Step 5: You are now redirected to the ‘Update Email’ page.

  • Below your ‘new email’ id, provide the password for your current Mangalore food product account.
  • Enter your new Mangalore food product account password.
  • Re-enter to confirm your new Mangalore food product account password.
  • Click the ‘Update Email’ button.

Can I order a product that is ‘Out of Stock’?

Unfortunately, products listed as ‘Out of Stock’ are not available for sale. Please use the ‘Notify Me’ feature to be informed of the product’s availability with sellers on Mangalore food product.


Why do I see different prices for the same product?

A product could be listed under different prices due to varied quality it undergoes during manufacturing.


Is it necessary to have an account to shop on Mangalore Food Product?

You can shop on Mangalore Food Product by providing just your email ID.
While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Mangalore food product account, you can enjoy a personalized shopping experience, including recommendations.

You will also be able to rate/review products.


What is Cash on Delivery?

If you are not comfortable making an online payment on mangalorefoodproduct.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

The maximum order value for a Cash on Delivery (C-o-D) payment is 20,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.


How do I place a Cash on Delivery (C-o-D) order?

All items that have the “Cash on Delivery Available” icon are valid for order by Cash on Delivery.

Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select “Pay By Cash on Delivery”. Enter the CAPTCHA text as shown, for validation.

Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.

Terms & Conditions:

The maximum order value for C-o-D is 20,000
e-Gift Vouchers or Store Credit cannot be used for C-o-D orders
Cash-only payment at the time of delivery.